
Our conference was to include four galleries, coffee, partner, customer and stores, one day was to be spent participating in community support (ours was Tuesday), and one day was the general session where all 10,000 fo us were together in the arena to see Howard speak.
The first gallery I attended was the stores gallery. There were many topics highligted in the gallery, how to 'green' your store, being involved in your community, tea beverages, holiday set-up, and a new store model. I was most excited about how to green your store. I have always set the expectation for all of my partners to use for-here cups for their beverages while they are at work, and we recycle EVERYTHING that is recycleable, even coffee grinds! What I want to work on next is getting the customers to use travel mugs to take their beverages in and to use our for-here cups to enjoy in the store.
MORE TO COME...